Inventory: Sensor and Meter IDs in Your CSV Exports

What changed

The Sensors and External meters CSV exports in Inventory now include PowerRadar's ID for each item, in new columns next to the matching name.

Why it matters

If you send PowerRadar data to another system - for example, through a scheduled FTP export - the data is keyed by PowerRadar IDs. Until now, those IDs weren't visible anywhere in the app, so matching them to your sensors and meters meant opening each one by hand. Now you can export the full list once and use it to map your data.

What's in the Export

• Sensors CSV. Four new columns: Account ID, Site ID, Panel ID, and Sensor ID (next to the serial number).
• External meters CSV. A new Meter ID column. This is the same ID you see in the address bar when you edit a meter.

How to Export

1. Go to Inventory and open Sensors or External meters.
2. Click CSV.
3. Open the downloaded file. The ID columns appear next to the matching name columns.

Good to Know

• Sensors outside your current view. If a sensor's Site shows Another site or Not installed, its site name, site ID, panel name, panel ID and circuit are left blank. Its Account ID and Sensor ID are always filled in. The Panel name column in the Sensors table also shows - for these sensors.
• Works at every level. You can export IDs from a site, an account or a partner view.

TimeView Assistant (Beta): Rank Circuits and More Reliable Answers

What changed

The TimeView Assistant can now rank circuits across your whole site, and its answers about circuits, energy and cost are more accurate.

Why it matters

Finding the circuits that use the most energy - or that changed the most - is one of the quickest ways to spot waste. You can now ask for it in one question, instead of checking circuits one at a time.

What's New

• Rank circuits by energy. Ask, for example, "Top 5 circuits by energy over the last 7 days". You can also ask which circuits changed the most between two periods.
• Phase for single-phase circuits. For single-phase circuits, the assistant now reports the phase shown in TimeView (for example, R), instead of saying the phase isn't recorded.
• Clearer answers about zero energy. When a device's energy is zero for a period, the assistant now says that no consumption was recorded, and shows the calculated cost.
• Threshold questions complete. Broad questions like "When did phase T go above 5 amps this week?" now finish and return an answer.
• Hebrew answers read right to left. Hebrew questions and answers now display right to left, with English names, numbers and time ranges in the correct order.

New Help Center Articles for the TimeView Assistant

The Help Center has a new Panoramic AI section, with step-by-step guides to help you get the most out of the Assistant:

• Panoramic AI: TimeView Assistant Overview - what the Assistant can do, who can use it, and what's coming next.
• Using the TimeView Assistant - how to open the panel, ask questions, find past chats and change the layout.
• Asking Good Questions: Examples, Tips and Limits - example questions, tips for better answers, and what the Assistant can't do yet.
• Managing AI Settings for Your Account and Sites - for admins: how to turn the Assistant on for your account and sites.
• AI Usage and Monthly Allowance - how the monthly allowance works and where to check your usage.

Not in the Beta Yet?

The TimeView Assistant is in beta, and we're opening more seats. If your sites aren't part of it yet, sign up to try circuit rankings and everything else the Assistant can do.

Click here to sign up for the AI beta

Note: The TimeView Assistant is available on Optimize sites.

Clearer Messages When Signing In and Inviting Users

What changed

Several sign-in and invitation screens that used to show a general "Oops! Something went wrong." message now tell you exactly what happened, and what to do next.

Why it matters

When someone can't get in, a general error leaves them - and their administrator - guessing. Clear messages help people fix the problem themselves, or know who to ask.

Signing In

• Revoked access. If your access was removed, the sign-in page now says: "Your access to PowerRadar has been revoked or is not assigned to an active account. Contact your administrator." Users who are disabled or locked also see a message that says so.
• Security code timing. On the two-step verification screen, a new line under the code field says "The code expires in 3 minutes." This matches the email and text message. You can still ask for a new code after 60 seconds.

Invitations

• Revoked invitations. If an administrator cancels an invitation and the person opens the link from the email anyway, the page now says "This invitation was revoked. Your administrator cancelled this invitation. If you still need access, ask them to send you a new one." An expired invitation still shows its own message.
• Errors stay in the New invite window. If an invitation can't be sent, the reason now appears inside the New invite window, and everything you typed is kept. Before, the window closed and you had to start again.
• Pending users. If the email address already belongs to a PowerRadar user, or has a pending invitation (for example, from your partner), the window now says so and explains what to do: ask whoever sent the earlier invitation to remove it, then try again, or contact support.
• Extra spaces are ignored. Pasting an email address with spaces before or after it no longer triggers an "Invalid email address" or forbidden-domain error.

Read the full article: User Management

Improvements and Fixes

Smaller Improvements

• Caloric Factor help text. When you add or edit a Gas meter, the Caloric Factor field now shows which unit to use - for example, "Enter in kWh per m³. If your value is in MJ per m³, divide it by 3.6." The unit follows your Supported units selection.
• Clearer Meters trigger description. On the New trigger screen, the Meters card now reads "Power and flow from electricity, heat, gas, water and air meters", which matches the meters you can set a trigger on.
• Labeled counts in TimeView. When the TimeView tree is grouped by sensor type, the count next to each type now says what it counts - for example, 64 sensors or 12 meters.

Bug Fixes

• Quick search finds names in any language. Searching for an account or site name written in non-Latin letters (for example, Hebrew or Japanese) now returns results.
• Manual Export works for single-site users. If you have access to one site, you can now create a manual export and switch sites in TimeView. Before, the site list didn't load.
• Trigger severity on Visualize sites. The severity options no longer mention reminders, since reminders aren't part of the Visualize package.
• Current Factor is required in the Deployment Tool. If you click Install Sensor without a Current Factor, the field is now highlighted with a message, instead of nothing happening.

Partners

• Sites you have access to appear on the Partner dashboard. If you have access to some (but not all) sites in an account, expanding the account now lists those sites, instead of showing a permission message.
• Sorting by Managed load works. Sorting the Partner dashboard table by Managed load no longer shows an error.
• Email domain setting saves correctly. In User management > Security, the option you choose for which email domains can be invited is now saved. Before, it could switch back after saving.
• Partner Preferences. When Provided by is set to Panoramic, the Email for support inquiries field is no longer shown.

Related Articles

• Panoramic AI: TimeView Assistant Overview
• Asking Good Questions: Examples, Tips and Limits
• User Management
• Multi-Factor Authentication (MFA)
• Partner Settings: Your Details, Support Email and Logo
• Introduction to Triggers and Notification Center