Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (US)
US English (US)
ES Spanish
IT Italian
  • Home
  • Hardware & Deployment
  • Frequently Asked Questions (FAQ)

PAN-42 Sensor FAQs

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Using the Platform
    Getting Started Administration Energy Applications Triggers and Notification Center Data Export Data Import Reports
  • Hardware & Deployment
    Frequently Asked Questions (FAQ) Hardware Datasheets and Deployment Guides Software Deployment Guide Troubleshooting Flow Charts
  • Interactive Demos
  • Legal
+ More

PAN-42 Sensor FAQs

Below are the most frequently asked questions regarding PAN-42 Power Meter Sensors.

  • Can I use the PAN-42 for sub metering applications?
  • If we have a PAN-42 installed, can we automatically use its measured power factor for subsequent downstream sensors?
  • What are the voltage limitations of the PAN-42 sensors?
  • The power measured on a PAN-42 does not match the power of a PAN-10/PAN-12/PAN-14 of the same device. Why is that?
  • Is PAN-42 a utility/revenue-grade meter?
  • Can I configure PAN-42 sensors for a Modbus setup?
  • The current measured on a PAN-42 does not match the current measured with a handheld current reading device OR doesn't match the PAN-14 current reading of the same device. Why is that?
  • 2 of the 3 phases on my PAN-42 are showing reflected/mirrored power factors. How is that possible?
  • What CTs are compatible with PAN-42 Sensors?
  • If a potential transformer is required, what specifications are required? Are there any recommended ones to use?
  • What are the recommended fuse holders for the PAN-42?

Popular Articles

  1. Export Jobs: Setup
  2. The New Timeview
  3. Account Dashboard
  4. Privacy Notice
  5. Dashboards
  6. Introduction to the Software
  7. Registration and Logging In
  8. Manuals
  9. Feature Highlights Demos
Expand