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Navigating the App

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Using the Platform
    Getting Started Administration Energy Applications Triggers and Notification Center Data Export Data Import Reports
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  • Mobile App
    Getting Started & Signing In Navigating the App The Site Dashboard and Its Widgets TimeView Lite Events (Optimize + Event Management) Notifications, alerts & push
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Navigating the App

  • Finding Your Way Around: The Bottom Tabs

    Discover how to navigate and utilize the bottom tabs effectively for a seamless user experience.

  • The Home Tab: Your Starting Point

    The Home tab opens to the right level of the hierarchy for your account type - so you land exactly where your work begins.

  • Browsing an Account

    The account view gives you a full picture of everything under one customer organization - your sites and account-level energy data, in two tabs.

  • Browsing a Partner

    If your account is at the partner level, the Home tab opens your partner view - a summary of everything across your portfolio and a full list of the accounts yo

  • Searching for Accounts and Sites

    Find any account or site in your scope without navigating through the full hierarchy - just tap Search and type.

Popular Articles

  1. Privacy Notice
  2. Bridge Manual
  3. Dashboards
  4. Registration and Logging In
  5. Introduction to the Software
  6. Export Jobs: Setup
  7. Account Dashboard
  8. Bridges and Sensors
  9. User Management
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