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Bridge Troubleshooting Flow Chart

Written by Omri Landman

Updated at October 1st, 2025

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Table of Contents

Situation 1: Not able to access the Bridge Configuration UI Situation 2: Bridge is not Powering on Situation 3: Disconnected from the Platform

Situation 1: Not able to access the Bridge Configuration UI

If the conclusion you have reached is to submit a support ticket, follow this link

Situation 2: Bridge is not Powering on

If the conclusion you have reached is to submit a support ticket, follow this link

Situation 3: Disconnected from the Platform

If the conclusion you have reached is to submit a support ticket, follow this link
 

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