Notification Center
Table of Contents
Introduction
The Notifications Center provides a consolidated, sleeker space for you to view the Alerts triggered that pertain to you as a recipient! This allows users to have a clearer understanding on the history of their alerts and in upcoming releases, acknowledge and delegate the next steps of resolution to critical events at their site, setting themselves up for better reaction times.
Preview of Notifications
In the upper right corner next to the question mark icon is a Bell icon that has a number of total unread notifications associated to you.
When you click on it, a preview window opens showing a list of My Alerts (all notifications you are set as a recipient, with the blue number representing the unread ones and the number in parentheses representing the grand total), Watching (which are notifications acknowledged by others for the ones you are also assigned to), and Done (notifications that have been Resolve by Dismissing them or Acknowledged). You can toggle at the top to Show unread only or Mark all as read (unless you are in the Done section and in which you can Mark all as unread).
Each of the notifications list the following details:
- Severity (Low, Medium, High)
- Status (New, In Progress, etc.)
- Time triggered
- The option to Mark it as read/unread
- Site
- The Users associated to the Trigger
- 3 Dot Option to: Mark as Unread, Copy URL, and Open Alert in a New Window
- Title
- Description
- Acknowledged/Dismissed by which User
Click on the arrow icon in the right corner to open the Notification Center.
Notification Center
The Notification Center provides you the same insight from the Preview Window and more! If you click on any notification, an Alert History timeline will show up on the right, providing additional details like the Duration of each iteration and their specific Time Stamp triggered.
Above the Alert History, you have the ability to Search within your notifications using key words in the Title or Description and Sort the notifications by Date, Title, Severity, Status, and Acknowledged by whom.
On the left, under the count of Notification types, there are Filters you can apply to your notifications regarding the Date when triggered, Severity, Status, Acknowledged by which User(s), and Sites.